Rae Cook & Associates, Inc. - Case Studies
Fast Forward Your Business Impact

Here are brief case studies from programs we worked on for career enhancement:

• A group of native New Yorkers working for an international bank had concerns about how they were being perceived. After courses in pronunciation, voice, speaking rate, word choice, and grammar, they dramatically improved the perception of professionalism.

• A benefits executive was viewed as being abrasive, cold, and poor in "people skills." After a two-day course he has been consistently warm yet authoritative, happier, and dramatically better at "reading" people, giving instructions, and leading collaboration with peers.

• An information technology officer who was excessively talkative and considered lacking in ability to think and speak strategically learned to deliberate before speaking, listen for implied meanings, and stay at strategic levels in both thinking and speaking.

• An Asian-born investment analyst who spoke rarely and softly and with mispronunciations that made his speech difficult to understand is now 100% clear, projects his voice, and voices his skillful opinions in conference calls and meetings. He is now eligible for promotion.

• A team of senior managers in the healthcare industry coordinated their operational plans, established accountability, and linked their efforts to minimize "paper" and bottlenecks after just a one-day facilitated session.

• Managers in a major hotel had mutual dislike and indifference which hindered collaboration that was needed to serve guests impeccably.  After an eight-week series of two-hour sessions, these managers understood how to work together and sought each other out for the benefit of the business, even to the point of giving each other awards at the end of the program.

• Scientists from a major pharmaceutical company who were timid presenters learned tools and practiced presentations so that they spoke to-the-point, were more persuasive, and engaged their listeners throughout their presentations.

• A plant manager who demonstrated much more integrity than dynamism learned how to inspire management above and below him enough to make a large, qualitative, and quantitative shift in their strategic plan for manufacturing up to 2003.

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